AMY'S ICE CREAM & COFFEE !!!
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We currently accept debit cards and credit cards in store. We accept debit and credit cards for online orders.
DO YOU DELIVER?
Yes! We offer delivery, Monday through Friday from 10 am – 4 pm and Saturday from 10 am – 1pm.
DO YOU OFFER SHIPPING?
We do not offer shipping. We want you to enjoy our items fresh.
CAN I PLACE A CUSTOM ORDER ONLINE?
Due to the many variables with custom orders we recommend reaching out to us in person at 202 Farley St. in Hutto, via phone at 512-642-6262 or chat via our website during business hours.
HOW MUCH NOTICE IS NEEDED FOR CUSTOM COOKIES, CUPCAKES OR CAKES?
The earlier the better but we ask for at least a one week notice. Our calendar is filled on a first come, first serve basis and fills up quickly. During graduation time and holidays our calendar fills up even quicker so place your order as soon as possible. We want to make sure your item gets the proper attention that it deserves.
I NEED CUSTOM COOKIES, CUPCAKES OR CAKES BUT IT’S LESS THAN A WEEK AWAY?
Please contact us as soon as possible and we may still be able to assist. All custom orders placed with less than a weeks’ notice will require full payment at the time the order is placed.
OUR EVENT ISN'T UNTIL TOMORROW, DO I NEED TO REFRIGERATE THE CAKE ?
No, please keep the cake or cupcakes in a cool room but our cakes/cupcake will dry out if placed in the fridge.
I NEED MY CUSTOM COOKIES, CUPCAKES OR CAKES TO LOOK EXACTLY LIKE THE PICTURE I AM PROVIDING ?
We will try our best to replicate the custom order to the best of our abilities. If you want an exact replica of a specific cake, cookie or cupcake we recommend reaching out to the baker who originally baked it.
I JUST NEED 1 or 2 CUSTOM COOKIES FOR MY SPECIAL DAY OR EVENT, IS THAT POSSIBLE?
Due to the amount of work and time it takes to make custom cookies, the minimum amount you can order is 6.
CAN I PAY FOR MY ITEMS WHEN I PICK UP?
Every order will need at least a 50% non-refundable deposit made at the time the order is placed. This deposit is your commitment to the order and it ensures our commitment to the time, money and resources it will take to fulfill your order. We will send you an invoice with your order total and you’ll need to pay the deposit to secure your place on our calendar. The remaining balance will need to be paid one week prior to pick up or delivery of your order or your order will not be completed. If your order is placed less than a week before pickup full payment is due at the time the order is placed.
HOW MUCH NOTICE IS NEEDED TO CANCEL MY CUSTOM COOKIE, CUPCAKE OR CAKE ORDER?
We ask for at least a week notice. Most orders require planning and specific items to be completed on time. If your order is canceled with less than a week, we will retain 50% of your total as we had to refuse other orders to reserve your spot on our calendar.
WHY ARE YOUR PRICES WAY MORE THAN THE LOCAL GROCERY STORE?
While we do our best to provide the lowest prices possible, we also use high quality ingredients and every item is handcrafted and made from scratch. We don’t use robots, fancy equipment and the cheapest ingredients to save a dollar. We feel our products are worth the extra price and hope that you feel the same way.
DO YOU OFFER ANY DISCOUNTS?
We have a great respect for the men and women that serve our country and community. We offer a 10% discount in store to all active duty service members, military veterans, first responders and teachers. Just present your ID card or badge as proof to our staff and we will take care of the rest.
DO YOU OFFER GLUTEN FREE OPTIONS?
We currently have a few Gluten Friendly cupcake options that are made with Gluten Free flour. Please be mindful that these items are made in our location that does contain gluten.
DO YOU OFFER WEDDING CAKE TASTINGS?
Yes! We offer wedding cake tastings for up to 2 people total for only $20. If more than 2 people are wanting to attend, each additional attendee is $10/person. You will get to taste up to 3 cake flavors of your choice and up to 3 fillings. If you need more than 3, we can accommodate at an additional charge. Each tasting will last approximately 30 - 45 minutes and we will discuss the design of your cake, so please bring any ideas or photos for inspiration.
Please keep in mind that cake samples are prepared specifically for you. We ask for the courtesy of 48 hours notice if your appointment needs to be rescheduled.
WE’VE HAD A CONSULTATION WITH YOU AND ARE READY TO BOOK OUR WEDDING?
Awesome! You can visit our store at 202 Farley St. in Hutto or we can send an invoice via email. Every order will need at least a 50% non refundable deposit made at the time the order is placed. The remaining balance will need to be paid one week prior to pickup or delivery of your order or your order will not be completed.
I WANT TO RESERVE MY WEDDING DATE FOR YOUR CALENDAR BUT I’M NOT READY TO MAKE DESIGN DECISIONS OR SCHEDULE A TASTING?
You may reserve your date with a $100 retainer. This retainer is non refundable but guarantees your spot on our calendar for your special day. Final arrangements need to be made at least 4 weeks prior to your wedding.
HOW MUCH NOTICE IS NEEDED FOR WEDDING CAKES?
The earlier the better but we ask for at least one month notice. Our calendar for wedding cakes fills up quickly and we want to ensure that you receive a spot on our calendar. Even if your wedding is approaching fast, please contact us as we may still be able to assist you on your special day.
CAN WE MAKE CHANGES TO OUR ORDER?
Yes! Changes can be made up until 4 weeks before your wedding date.
AM I ABLE TO GET EACH TIER A DIFFERENT FLAVOR?
Yes! There is no additional cost to do more than one flavor.
DO YOU DELIVER WEDDING CAKES, AND IF SO, WHAT IS THE COST?
Cakes are delicate. The utmost care must be taken in transport. We are not to be held responsible for any damage that occurs to an order once it leaves our care. Wedding cake delivery starts at $25 for locations in Hutto, TX. 78634 Monday through Saturday. With additional charges for wedding cake deliveries outside of Hutto.
DO YOU SETUP, AND IF SO, WHAT IS THE COST?
Yes! We offer setup for cakes and desserts. Setup includes placing desserts on their respective stands/platters, so please make sure any display pieces that you are providing are on the dessert table ahead of our arrival. Set-up also includes finishing the cake onsite (adding flowers, fruit, or other requested decor or toppers). This service starts at $25 and is a separate cost from delivery.